Payment Policy

Effective Date: December 25, 2024

At CavoBikeCare, we aim to provide a seamless and secure payment process. Below is our Payment Policy that explains the methods of payment we accept and other important information related to transactions.

1. Accepted Payment Methods

We accept the following payment methods for online purchases:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal: Secure online payments through your PayPal account
  • Apple Pay: For quick and secure payments through your Apple device
  • Google Pay: For fast payment through your Google account
  • Bank Transfers: Available for specific orders (please contact us for details)

2. Payment Processing

Once you submit your order, your payment will be processed immediately. If there is an issue with your payment (e.g., insufficient funds, expired card, etc.), we will notify you and give you the opportunity to update your payment details.

3. Security and Encryption

We take your privacy and security seriously. All transactions on our website are secured using SSL encryption, ensuring that your payment information is transmitted safely and securely.

4. Taxes

Sales tax will be applied to orders based on your shipping address. The tax rate is calculated automatically at checkout based on the applicable sales tax rate for your location.

5. Billing Address

Please ensure that the billing address you provide matches the address associated with your payment method. Any discrepancies may delay the processing of your order.

6. Order Confirmation and Receipt

Once your payment has been successfully processed, you will receive an order confirmation email with a summary of your purchase, including the order number, items purchased, and payment details. Please keep this confirmation for your records.

7. Currency

All transactions on CavoBikeCare are processed in USD (United States Dollar). For international orders, your bank or payment provider will convert the total amount into your local currency, and additional conversion fees may apply.

8. Payment Issues

If you encounter any issues with your payment, such as declined payments or billing errors, please contact our customer service team at info@cavobikecare.net or call us at (613) 781-8352 for assistance.

9. Subscription Payments (If Applicable)

If you subscribe to any services or products (e.g., membership, automatic reorders), payments will be automatically processed on the billing date. You may manage or cancel your subscription through your account settings or by contacting us directly.

10. Refunds and Cancellations

Refunds will be issued to the original payment method used for the purchase. If you need to cancel an order, please contact us immediately. Cancellations can only be processed before the order is shipped.

11. Contact Us

For any questions regarding our Payment Policy or assistance with processing your payment, please contact us:

CavoBikeCare
487 E Middlefield Rd, Mountain View, California (CA), 94043
Phone: (613) 781-8352
Email: info@cavobikecare.net
Website: https://cavobikecare.net